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whether consumer court has jurisdiction to decide about fraud cases

Nov 05, 2008 8:16 am

re: whether consumer court has jurisdiction to decide about fraud cases

RVIyengar

Approaching the Banking Ombudsman (appointed by the RBI) would be the right thing to do, as the case involves complaint against deficiency in banking services. As the provision in this regard envisages, the banking ombudsman has the power to summon both the bank and the aggrieved customers to resolve the dispute through mediation.

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