Nancy Houle TrainingBusinessPros.com
|| Scott writes " I am marketing myself as the Angry Customer Expert".
Your post caught my eye. For 2 reasons:
1) I thought to myself, wow, how many angry people did you need to handle to become an expert? Yikes! :-) Bless you for doing the job!
2) It's your key word search "Angry Customer" that caught my eye. Though highly targeted, only a few people a month are looking for those key search terms.
Searches done in September 2006
144 angry customer
52 angry customer deal
46 angry customer dealing
27 angry customer handle
Are you targeting on the floor retail, phone service, mfg, distribution centres, etc? If you could really figure out your target market, and you did a little SEO, you'd be more effective generating leads and sales on line.
For example: Check out how many people a month are searching the following terms.
112530 customer service
20434 cingular wireless customer service
17064 customer service phone number
10892 com customer service wachovia
6013 directv customer service
5976 customer service training
2044 customer service and support
1990 call customer center service
1683 good customer service
1670 customer service tip
1370 customer service skill
That's just one example.
I'm just brainstorming here without really knowing what the keywords would be but here is another example:
36431 anger management
3423 anger management class
1786 anger management technique
1162 anger management sourcebook
913 anger management for child
888 free anger management class
839 anger management ticket
587 anger management treatment
A little internet marketing can go a long way in generating leads and sales for any business!
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