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Nov 26, 2003 2:30 am		re: Usability or Design -- who should win out?
Stephan H. Wissel		Hi Rebecca, you are right, even if you stay inside one discipline rules are contradictionary. . However Design and Usability rather should (or would I say must) go hand in hand. If you look at the ISO definition of usability you will find user satisfaction as an equal goal to effectiveness and efficiency. What we try to do with our clients (unfortunatly I can't point to an example because we do 98% Intranets): - break up design and flow using paper prototypes - massivly use CSS to make light html look good - let customers visit http://www.csszengarden.com :-) stw > Rebecca St. Martin wrote: ... >Not one said they liked it. They said they'd rather use the old one -- which, as the numbers show, still produced a good deal of frustration and inefficiency. > >So I think that the important thing in web/application design is not one discipline or the other -- design or usability-- but an appropriate balance of both. > >If you look closely at all of the web disciplines and the guidelines each follows as apart of good practice, you'll find that a rule in one breaks a rule in another. Private Reply to Stephan H. Wissel (new win)

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