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User Experience (Usability)

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Mar 08, 2004 3:28 am re: Focus Groups and Usability
Wayne Pendley
The "Golden Rule" strikes again, "He with the gold makes the rules." :-(

My advice: Run these "Focus Group" sessions along the lines of participatory design rather than more common "town hall" focus groups. With participatory design you will satisfy the patron and capture real UI data. One technique for participatory design is "The Bridge"--
http://www.participatorydesign.com/BridgeIntro.pdf

For more see--
http://www.google.com/search?sourceid=navclient&q=%22participatory+design%22+usability

> Stephan H. Wissel wrote:
>However, since the client fancies them, there will be focus groups

Private Reply to Wayne Pendley (new win)





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