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Bangalore Business Network [This Network is not currently active and cannot accept new posts] | | Topics
of Trickery, Daylight Robbery and Universal Banking - ICICI BankViews: 440
Apr 12, 2005 1:19 pm re: re: of Trickery, Daylight Robbery and Universal Banking - ICICI Bank

Charles Rogers
I had a similar experience with Standard Chartered bank, they had debited me charges which I never used, and then to get them to revert it was a pain taking task, (lasted for almost two years) and every call I was promised it would be corrected my next statement. The next monthís statement comes with the same charge and interest on that for not paying. I must have written them over two-dozen letters and canít count the emails; their laxative response was appalling. When I was a my wits end, I stopped making them payments, and then they rose up in arms, sent goons after me. Once they understood that I was not to be shaken they came to an understanding and waived off the extra amount and all the interest they levied on me. So is this how a bank behaves? Do they need to be pushed against the wall to get them do the right thing? They have slogans and adverts claiming how much they respect their customers and how they fix problems in 24 hours all a bunch of crap.
Like Ashis says we need to rally together to take on these so called MNCís be it a Bank or even a phone service provider. They need to know that they have disgruntled customers, whom wonít take it lightly.

Charles Rogers

Private Reply to Charles Rogers (new win)





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