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| Apr 12, 2005 1:25 pm |
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re: re: of Trickery, Daylight Robbery and Universal Banking - ICICI Bank |
Anand C K Shashidhar
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This just gets better. I thought I was one of the 'few'.... it tuns out to be one of the 'quite a lot'. Similar experience. Many sweet calls. I OKd a credit card. Got one, but wrong name and no pic. Returned it and made acknowledgement at their local bank (They dont have printed advice on card returns!!!). Got statement of 600 bucks - for a card I dont even have! Complained many times to call center girls talking like call girls! Zilch! Found out some email id for support. Made a series of mail correspondence, and forwarded it to a hundred people (friends and collegues) every time. Eventually, about a thousand people knew about it and the ICICI guys had to oblige.. this time, I was in command, and every time they called to apologize (After 2 months of false billing, bad call center correspondence, still no card!), I took out all my traffic tension, India losing anguish, Gangulee still captain sadness, and many more with-held sorrows on them... I won in the end.. thans to email, Sabeer, and all my friends :-) Private Reply to Anand C K Shashidhar (new win) |
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