Ramanathan Seshan a.k.a Slash
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nimish
go to the railway station with a couple of friends. try and identify the TT if you see him. this might require a coupel of visits at different times.
note the name on his badge and go to the station masters cabin and ask for the complaint book. and write down the complaint naming the guy.
the station master will be very hesitant in giving it to you but if you are firm he will give it. dont shout just speak calmly and ask for your right. ask him to counter sign the complaint and take your copy with you.
things move slowly in government circles but within a month or two you will receive a complaint from the railway board informing you about what they have done about the case.
i had a bad exp with the railways in hazrat nizamuddin at delhi. i wanted a spot booking on august kranti to mumbai and the train had 50 seats empty. I was there 30 minutes before the train left and total there were 5 people in the queue. the TC came 25 mins b4 the train departure and spent 20 minutes chatting with the next door stall and having his paan. and then issues 1 ticket before the train left.
i had to spend on a plane ticket to come back to mum but i did the above and wrote in the compaint that this guys was caused a loss of 6000 for the railsways as 4 people did not get the ticket and if he did that every day then the loss to railways annually was many times that.
2 months later i got a letter informing me that this guys service has been terminated and they thanked me for bringing this to their notice.
put my faith back in the government.
rgds
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