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| Mar 23, 2007 6:18 am |
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re: re: Most frequently complained against companies ... Very Useful Info, do read. |
GyaaniLawry
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Hi Ryzers,
As our beloved Tarun pointed out, it's time we stop complaining and start a proactive approach. Let me give you real instances.
Our great poor man's dream carrier, Air Deccan has been playing around with its customers for a long time. When i had suffered twice due to their cancelled or delayed flights, i met the marketing manager, who is also my friend, and thoroughly took him to task. He pacified me saying that it is a low cost airline with tight budgets, so we should forgive it for its mistakes, things will improve later.
I was furious to know that he thinks these are small mistakes. i told him if things are as bad as this, people like me will take you to consumer court. to my dismay, he laughed at me and said, my friend, please go ahead, till now nobody has ever filed a complaint against us. so you will be one tiny individual fighting a losing cause!
so friends, we all know that in a seller's market like India, we have to endure such bad service providers. We have the choice to spare time for taking them to court, or make sure that we search for a better service provider next time. Not only search, we should spread the good news about them.
ICICI Bank might have numerous complaints against them, but let me tell you, they are far better than the public sector banks. I am an ICICI customer since 2001; i too have suffered under their misinformation service. But i would never go back to PSBs like Canara Bank, Indian Bank, SBM, who think their life is miserable because of pesky customers like us!
Some great service providers i would like to recommend:
> Shell Petrol - amazing service, free air check, unbelievable mileage.
> Barista & Cafe Coffee Day - Great coffee, top quality service.
> HSBC Bank - Surely the world's local bank, which knows how to take care of its customer
regards
Lawry Private Reply to GyaaniLawry (new win) |
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