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Most frequently complained against companies ... Very Useful Info, do read.Views: 87
Mar 26, 2007 4:50 am re: re: re: re: re: Most frequently complained against companies ... Very Useful Info, do read.

Manoj Sethu
I was reading a magazine at Mumbai airport recently. If someone in this forum has read this mag, please correct these, because I just remember a bit of it.

Some amazing facts....

There are many security lapses at Indian airports, including flouting hand baggage norms, improper screening of baggage and people, etc

Imagine 1 security guard for every 1800 travelers (i think it's even worse than that)!

Flights at Indian airports take off at 4 minutes per flight, ie 25 flights per hour. Internationally it's 1 per minute, 60 flights per hour.

It also said it's a living time bomb, dont know when it could prove costly.

Regarding fog, internationally if my memory is right, flights can take off at 1 meter visibility, while in India, even 7 or 10 meters is difficult. And we boast of high technology in aerospace.

Considering all this, I would rather crib about larger safety issues than a flight delay or an 18 hour delay of a Go Air flight (which apparently I heard was due to fog at Delhi airport where visibility was 5 meters).

By saying all this, I am not intending to downplay anyone's right to complain about shoddy treatment or service. The person who suffers knows best how bad it was, or in what emergency they needed to reach their destination and I wish to empathise with their problems.

But if we were to list them all out, then all companies would fall in there, as each one has been a culprit sometime or the other.

I have a suggestion:
I would appreciate if we could list out a company and list the problem faced and how it was rectified, whom to contact, the tel number, the contact details. etc. Also what papers were sought by them to rectify errors.

I think that would constructive and great information!

Private Reply to Manoj Sethu (new win)

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