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Ezine Publishing Cafe [This Network is not currently active and cannot accept new posts] | | Topics
Puzzled by spike in bouncebacksViews: 206
Mar 03, 2005 3:59 pm re: re: Puzzled by spike in bouncebacks

Jennifer Tribe
> First, were the bounces in any way related? All AOL, MSN, etc?

> Second, and most importantly, what do the bounces say? Were they all service refused/denied? Mailbox full? Over Quota? Not accepting email from?

There were a few "no such user" messages, which is strange because people have to confirm their subscription by clicking on a link in an email my system sends them. That means there was a valid user there before that successfully received at least one message.

There were also a couple of "denied" messages, including one from a long-standing client that has never "denied" me before.

The bulk of them, however, said "unrouteable mail domain." Five of those were from one ISP but I have more than 20 subscribers from that ISP and the other 15 or so went through just fine. [Much scratching of head.]

I use a system called AutoResponsePlus to send my ezines. It's installed on my server so its my own mail server that sends the messages. I can definitely go to my ISP and ask them what gives -- any pointers on specific questions I should be asking them?

Jennifer Tribe

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