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| Jul 19, 2005 10:13 pm |
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re: re: Returning Phone Calls |
Leesa Barnes
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Depends, if it's my mother, well....I'll return her call in the evenings. She tends to call me during business hours to discuss sales on grapefruits at one of the grocery stores. Yawn...
But I wouldn't go 3-days without calling my mom. Even if I'm going on a business trip, I'd call her before I go. If I didn't, she'd worry and truly, that's the last thing I want my mom to do. If a parent doesn't hear from their child for a number of days, they assume the worst, no matter how old you are. I'm approaching my mid-thirties and my mother still rings me (almost) everyday. My dad on the other hand is more laid back. As long as I call him at least once a week, he's happy. It's funny, but generally fathers are not as uptight as mothers ;)
If it's a prospect, I return the call as soon as I get it. Usually, it's within 3-5 hours, sometimes less. The media, again, as soon as I pick up the voicemail. I'd never want to miss out on a chance to see my name in print :)
A cold caller, well, that's tricky. I want to call them to tell them I'm not interested, but some people are too pushy. I don't have a general rule here, except to say if they call my voicemail a 2nd time and I'm not interested, I'll call them back and say so.
Overall, I return calls the same business day. It's just common courtesy. I recently wrote an article about how to follow-up without being a pest - http://snipurl.com/globeandmail. I mention some rules concerning phone etiquette. See if you agree.
Thanks,
Leesa Barnes
http://www.savialane.com
Inspiring women to create the career they deserve 
Private Reply to Leesa Barnes (new win) |
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