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Returning Phone CallsViews: 240
Jul 20, 2005 1:41 am re: re: Returning Phone Calls

Scott Allen
For the most part, I'm right in line with what Jeanie said. But some days it just doesn't work out that way. I frequently work full days for clients, not just work in bits and pieces. If I'm at a client all day and have plans in the evening (or a deadline to meet, as I do every Thursday night), phone calls or e-mails that aren't emergencies are not going to get returned that day. And if I'm all day at a client the next day, they won't get returned then, either.

I also don't even read e-mails or listen to my voice mail from some time Saturday night until some time Monday morning. And if you catch me on the weekend where my son's birthday is on Friday and we have other family plans on Saturday, then I don't look at anything for 3-4 days.

So, I miss some stuff. I miss out on some opportunities. But it's a conscious decision I make. I can't be all things to all people, and I choose to take care of myself and my family before customers, and customers before prospects, and prospects before networking contacts. So sometimes people never get a return call or e-mail from me at all. Sorry, but that's the way it is. I'm not lazy, or rude, or inefficient, or anything else like that. There's just more demand than I have bandwidth for, and I'm making the choices that work for me.

- Scott -


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