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Returning Phone CallsViews: 232
Jul 20, 2005 8:12 pm re: How do you format your outgoing voice-mail message?

Dale Leader
The message people hear when I am unable to take their call is: "Thank you for calling Dale at XXX, Inc., sorry that I'm unable to take your call right now. Please leave you phone # and the state you are calling from, and I will be sure to return your call as soon as possible.

I want to keep it short, because I apppreciate not having to listen to a lengthy message or go through all kinds of prompts. I ask for the state, so that is I can't get back to them until the next day, I will know the earliest time to contact them according to their time zone.

When I must leave a voice mail: Hi (their name) this is Dale with XXX,Inc.(my phone #)(short reason for my call)(let them know when I will be available to take their call)(leave my phone # again) Thanks for your time (their name).

It's important to me to be short with my message, talk slow and clear enough so that they can write down the message if needed, and repeat my phone number in the beginning and end of message. Also addressing them by name more than once makes it more personal and friendy.

Dale

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