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Returning Phone Calls

Oct 30, 2008 7:10 pm

re: Returning Phone Calls

Jonathan Daniel

I found out the hard way early on how damaging this can be to your credibility. I used to procrastinate which lead to work piling up on me, and in an attempt to escape the weight on my shoulders, I'd put off returning phones calls and have been to the point where I was even watching the phone ring. I found out later that some of your best customers and prospects are the ones who expect you to call them back within no more than a day. These are the ones who are more urgent about the matters at hand and want to accomplish as much in the day as possible. Cherish these people, and call them back within 15 min. if possible. They are most likely on their job.

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