Well put, Charlie -
You said what I meant to get at eventually - that by keeping tabs on all stakeholders everyone wins, including your bottom line. What I really wanted to know is where people were putting their focus, where they weren't - and what might be the repercussions of their choices, or the opportunities from changing them.
Coach Eric
> Charlie Wollborg wrote:
> I don't believe it has as much to do which group (Shareholders, Customers, Employers, etc) is your primary concern. What matters is forsaking a short-term gain in flavor of long-term profit and growth.
>
> Using your examples, Johnson & Johnson's quick recall of Tylenol benefited the shareholders long-term by preserving the trust of consumer. SAS sets the company up for long-term success by building a team of committed and satisfied workers.
>
> Take care of all of the stakeholders and the shareholder will soon reap the rewards.
>
> Charlie Wollborg Curve
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>Get ahead of the curve. Private Reply to Eric Sohn (new win) |