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Jun 24, 2004 3:48 am re: re: Sales... Job #1
George Morgan
Hi Hillary,

I don't understand why anyone would get upset if the bill came in under the estimate. Have you thought about charging on a flat fee basis or on a quoted fee basis? Many clients prefer this method, though the drawback is that you could end up working for free, as it were, if the project exceeds the cap.

Personally, I find that many service providers charge too little for their services, especially when it isn't a cookie cutter type of enterprise.

George


> - Hilary Baumann - Fascination Design wrote:
> > Eric Sohn wrote:
>>What part of the Sales process is the most intimidating to you... and why?
>
>-- Talking money/pricing with new clients.
>
>I literally have clients who think my pricing is way too high and then I have others who think my pricing is way too low. I've had people curse me out when they get the bill (even with it under the estimated cost I quoted before the project) and I've also been told bluntly to raise my prices because my pricing is too low for the value.
>
>With new clients you don't know what their mentality is on money which makes it intimidating.
>
>I've done a lot to "ease the pain" of talking about pricing with people but I don't think there's a "perfect cure" for it as long as so many people think about money so differently from one another.
>
>Hilary Baumann
>Owner, Fascination Design

Private Reply to George Morgan (new win)





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