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Jun 24, 2004 3:48 am		re: re: Sales... Job #1
George Morgan		Hi Hillary, I don't understand why anyone would get upset if the bill came in under the estimate. Have you thought about charging on a flat fee basis or on a quoted fee basis? Many clients prefer this method, though the drawback is that you could end up working for free, as it were, if the project exceeds the cap. Personally, I find that many service providers charge too little for their services, especially when it isn't a cookie cutter type of enterprise. George > - Hilary Baumann - Fascination Design wrote: > > Eric Sohn wrote: >>What part of the Sales process is the most intimidating to you... and why? > >-- Talking money/pricing with new clients. > >I literally have clients who think my pricing is way too high and then I have others who think my pricing is way too low. I've had people curse me out when they get the bill (even with it under the estimated cost I quoted before the project) and I've also been told bluntly to raise my prices because my pricing is too low for the value. > >With new clients you don't know what their mentality is on money which makes it intimidating. > >I've done a lot to "ease the pain" of talking about pricing with people but I don't think there's a "perfect cure" for it as long as so many people think about money so differently from one another. > >Hilary Baumann >Owner, Fascination Design Private Reply to George Morgan (new win)

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