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Telecom Network for Professionals and Users [This Network is not currently active and cannot accept new posts] | | Topics
Convergence Issues - Organizational StructureViews: 93
Sep 18, 2006 8:18 pm re: re: Convergence Issues - Organizational Structure

Ken Hilving
We call that a business analyst here. Sometimes the function falls on the infrastructure architect instead.

Did you have a seperate voice group and data group? If so, was it at the user support level only, or did it extend to engineering and operations? With convergence, did you merge staffs or cut staff and move responsibility?

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