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| | The **The Business Consortium** Network is not currently active and cannot accept new posts | | Organization Tuesday: The Late Business Consortium Solopreneur | Views: 639 | | Feb 04, 2009 1:34 am | | Organization Tuesday: The Late Business Consortium Solopreneur | # | 
Julie Bestry | | “Better
late than never, but never late is better.”
As a professional organizer, I deal with tangibles (stuff) and
intangibles (time, belief-systems), and one of the factors that shapes
how well someone adapts to new organizing and time management skills
and systems is
whether the person understands and internalizes the concept of limits.
For example, some clients will clip articles with the vague intention
to read them in the future, or hold onto unread journals, magazines and
books, year after year, with little or no effort towards reading the
items in the ever-climbing piles. Often, we have to sit
down, count how long it takes to read one medical journal or one text
in their field, and then extrapolate ... at which point, the client is
shocked and chagrined to realize that reading the backlog (not even
counting the continual addition of materials), as if it
were a job, eight hours a day, five days a week, would likely
be impossible. Certainly, it would take longer than their
predicted lifespans. Without a concerted effort to rein in
the materials, the idea that there's a limit on the space
one's items can/should take up tends to become a vague, out of reach
concept, like death. Instead, people buy storage
more containers. Heck, they rent storage buildings!
Well, if people are bad about "stuff", they're often less successful
measuring and accounting for their time. And unlike stuff,
you can't really expand your limits. We all get the same 24
hours, the same 365 days; certainly our lifespans vary, but out day-in,
day-out schedules are all similarly limited.
Given the number of deadlines in our daily lives: expiration
dates on foods, quarterly estimated tax deadlines, project due
dates...it constantly surprises me how fluid most people's
relationships
with time actually are. You would think that our
"outside" limits on professional time would enforce more structure and
that we'd be more efficient. However, I recently read that
ten minutes of tardiness
per professional amounts to $90 Billion (yes, billion
with a "B") per year in lost productivity. That's equivalent
to approximately 1% percent of the U.S. Gross
Domestic Product! Further, academic research
has estimated that at least 20% of Americans experience
chronic tardiness, arriving almost everywhere for almost
everything, late.
Time is money, so lost
time means lost money. When we are late, we
decrease our productivity and the productivity of those dependent upon
us. However, in addition to the measurable losses of each
"tardy" event, there are social and professional losses that
can have
profound negative repercussions in our business (and personal)
relationships. Just yesterday on Twitter, a
young entrepreneur tweeted (asked) publicly, and then to our
own Felicia Slattery:
"Do you judge people if
they are late for an appointment or give someone a 2nd chance if they
miss an appointment w/you?"
Our esteemed Felicia responded "If
someone is late for an appt w/ me
w/o compelling reason/call/email, it lowers their credibility w/ me."
So, we're not only talking about lost money, but lost credibility.
Being responsible with
your time and others' time determines how we're seen by others, and our
reputations can determine our incomes.
Thus, it's important to see how being late adversely
impacts our own
productivity and negatively affects reputation
when tardiness
delays prospects, clients/customers and strategic partners.
And of course, other people's tardiness certainly influences the ebb
and
flow
of our business days, so we need to look at how we can keep
other people's chronic lateness from derailing us.
Over the next several weeks, I'm going to use Organization Tuesday
to hone in on a variety of time management issues. We'll
revisit some of the topics we've discussed in the past (goal-setting,
task-planning, dealing with interruptions), but we'll also focus
specifically on some of the nitty gritty ways we can stop being late
and stop other people's being late from reverberating through our own
lives.
But first, I'd like to take the temperature of the group, and
ask some questions, which I'd earnestly ask you all to answer here in
the forum:
1) What amount
of time constitutes "late" to you if you are waiting
for someone else? Is anything within 5 minutes acceptable?
15 minutes? Half an hour? (Assume you do
not know the reason for the delay.)
2) Do you have the
same definition of "late" when you are the one arriving?
3) Do your
answers to #s 1 and 2 differ if you aren't physically
meeting someone, but are having a phone call, a teleclass
or digital meeting.
4) Does the
person's status make a difference? For example,
are you more willing to accept tardiness from your doctor
than your spouse? From a prospect vs. a colleague?
5) Under what
circumstances, if any, do you think it's acceptable to be "late"?
For example, would you never be late to a business meeting
with a client but consider it OK to be late to meet a friend for lunch?
Is it not acceptable to be late delivering a tangible
product, but OK
to be late for a client session.
I encourage you to use this space to share your belief systems,
annoyances and experiences. I promise to incorporate tips and systems to meet each personal preference.
--
Julie Bestry, Certified Professional Organizer®
Best Results Organizing
"Don't apologize. Organize!"
organize@juliebestry.com
Visit http://www.juliebestry.com to sign up for Best Results For Busy
People: Organizing Your Modern World, a newsletter
to help you save time and money, reduce stress and increase
your productivity
Private Reply to Julie Bestry | | Feb 04, 2009 1:42 pm | | Organization Tuesday: The Late Business Consortium Solopreneur | # | 
The Eagle: Motivating Champions Around The World | | 1) What amount of time constitutes "late" to you if you are waiting for someone else? Is anything within 5 minutes acceptable? 15 minutes? Half an hour? (Assume you do not know the reason for the delay.)
Answer: If someone is late coming to pick me up for a meeting or coming for an appointment with me I expect them to be on time. There is nothing worse then walking into a conference or Seminar after it begins. It distracts the other people who got there on time.
2) Do you have the same definition of "late" when you are the one arriving?
Answer: I am always ready an hour before going to a Seminar or conference when someone is picking me up. I value their time in every sense. I expect them to be on time Unless they have a compelling reason and notify me.
3) Do your answers to #s 1 and 2 differ if you aren't physically meeting someone, but are having a phone call, a teleclass or digital meeting.
Answer: No, They are the same as My Time is valuable and if I set up a Conference call I expect the other people who are going to be on the call to be punctual as well.
4) Does the person's status make a difference? For example, are you more willing to accept tardiness from your doctor than your spouse? From a prospect vs. a colleague?
Answer: I expect the same Value of my time from a Doctor or a colleague. When it comes to spouses I don't have one.
5) Under what circumstances, if any, do you think it's acceptable to be "late"? For example, would you never be late to a business meeting with a client but consider it OK to be late to meet a friend for lunch? Is it not acceptable to be late delivering a tangible product, but OK to be late for a client session.
Answer: I understand things happen from time to time that makes a person late. But they should have the courtesy to inform you on a timely basis.
Richard "The Eagle" Motivator
Live and Act Like a Champion Today!!
http://www.eagleenterprisesusa.com/
http://abhp-network.ryze.com Private Reply to The Eagle: Motivating Champions Around The World | | Feb 09, 2009 4:30 pm | | re: Organization Tuesday: The Late Business Consortium Solopreneur | # |
Julie Bestry | | Since I asked everyone else, I should be openly, neurotically honest, too:
1) If I'm waiting for someone else at a distant location, I get agitated
if the other person is more than five-ten minutes late
(without calling). Well, to be honest, I get agitated if the
person isn't at least exactly on time, because I'm left wondering if
I'm actually in the right place, if the other person has forgotten the
appointment and so on. As a professional organizer, I intellectually know
that people are late for reasons rarely having to do with power plays
or believing their time is more valuable than mine. As a
human being, however, I'm fallible, and thus annoyed.
2) I don't believe it's ever acceptable for me to be late,
so I'm always early/on time. (Hate me now.) Given
the unique relationship a professional organizer has with time, my
credibility would be even more adversely impacted by tardiness than the
average Joe. If I am not within 10 minutes of my location by
15 minutes before the appointed time, I call. (Cell phones
have eliminated anyone's excuse for being late without notification.)
3) I'm much more lenient when it comes to someone being late to
meet me at my home/office because it does not adversely
affect my productivity. I'll still worry that the person is
lost, lying in a ditch or has forgotten, but less so than if I've had
to travel to meet them, because my surroundings are more comfortable
and able to distract me. Tardiness for teleclasses and online
meetings depends on whether I'm the speaker and whether the moderator
has turned off those annoying "be-boop" noises that ding every time new
person arrives on the call. (It's the aural equivalent to
having people enter a movie theater after the film has started and wind
their way to a center seat.)
4) I'm slightly more annoyed when a professional makes me wait, because they have daily experience with how frustrating that is. If a mom of 3 is late because her life has exploded, I have more sympathy than if a professional has kept me waiting. However, I think there's also an element of how open I can be. I can call my friend's cell and say "You're late and this is not working for me", but being the cranky to the office staff of a professional you're waiting to met just makes you look all the worse.
5) Again, I'm torn between intellectual and emotional response, because
I don't want to seem like a robot to all of you. But being
late, even if it's not intended to do so, says to the other person,
"your time isn't valuable enough to me to moderate my
behaviors so that I can show you respect". So, over
the next weeks, I'll share with you my advice so that your
current and future clients, friends and family can know that you do
value their time as much as your own.
--
Julie Bestry, Certified Professional Organizer®
Best Results Organizing
"Don't apologize. Organize!"
organize@juliebestry.com
Visit http://www.juliebestry.com to sign up for Best Results For Busy
People: Organizing Your Modern World, a newsletter
to help you save time and money, reduce stress and increase
your productivity
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