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| | The Chennai Network Network is not currently active and cannot accept new posts | | Simple Solutions | Views: 300 | | Mar 21, 2009 7:28 am | | Simple Solutions | # | 
Sekar Narasimhamurthy | |
The Difference between FOCUSING on PROBLEMS and FOCUSING on SOLUTIONS
Case # 1 : When NASA began the launch of astronauts into space, they found out that the pens would not work at zero gravity (ink will not flow down to the writing surface).
Solution # 1 : To solve this problem, it took them one decade and $12 million. They developed a pen that worked at zero gravity, upside down, underwater, in practically any surface including crystal and in a temperature range from below freezing to over 300 degrees C.
Solution # 2 : And what did the Russians do...?? They used a pencil.
Case # 2 : One of the most memorable case studies on Japanese management was the case of the empty soapbox, which happened in one of Japan 's biggest cosmetics companies. The company received a complaint that a consumer had bought a soapbox that was empty.
Immediately the authorities isolated the problem to the assembly Line, which transported all the packaged boxes of soap to the delivery department. For some reason, one soapbox went through the assembly line empty.
Management asked its engineers to solve the problem.
Solution # 1 : Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soapboxes that passed through the line to make sure they were not empty. No doubt, they worked hard and they worked fast but they spent a whoopee amount to do so.
Solution # 2 : But when a rank-and-file employee in a small company was posed with the same problem, he did not get into complications of X-rays, etc., but instead came out with another solution.
He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fan on, and as each soapbox passed the fan, it simply blew the empty boxes out of the line.
Moral
· Always look for simple solutions.
· Devise the simplest possible solution that solves the problems.
· Always focus on solutions & not on problems
Private Reply to Sekar Narasimhamurthy | | Mar 21, 2009 10:21 am | | re: Simple Solutions | # | 
s venkatesan | | You are absolutely correct general tendency is to look at the problem not the end result that is desired.
Today, in telecom service providers for every new post paid customer based on the background and the first month billing they decide ad hoc to give a credit limit, they revisit this credit limit after 3months or so, then decide on the pattern of usage,payment schedules, if required enhance the credit limit.
Telecom's do not check the customer background or verify details with customer if for a particular month he crosses the limit,whether s/he will make payment or... As the more calls the customer makes the revenue is going to increase.
Why do they have verification process in the first place before s/he becomes a customer.
Always they do not look for solution for disconnection but start quoting the rules and regulations.
Once the no potability comes into play, then the telecom operators are going to face lot of disconnections, if they do not keep the customer happy.Private Reply to s venkatesan | | Mar 21, 2009 5:24 pm | | re: re: Simple Solutions | # | 
Charles Pradeep | | //The Difference between FOCUSING on PROBLEMS and FOCUSING on SOLUTIONS//
"Is the glass half full; or half empty" - Typical psychometric analytical perspective...
50 % of the population thrives on problems and 30 % is focussed on solutions and the remaining are 'clueless'! about what the problem is and where the solution lies!!
Corollary to Mr. Murphy's Law!
Cheers!
CPPrivate Reply to Charles Pradeep | | Mar 21, 2009 5:33 pm | | Simple Solutions | # | 
stranger | | //Is the glass half full; or half empty" //
naan ninaithen neenga sollitteenga Charles anna :)Private Reply to stranger | | Mar 21, 2009 5:39 pm | | re: Simple Solutions | # |
Charles Pradeep | | Venkat Sir -
I am well and truly humbled / stumped... Yorker pottutelae!
CPPrivate Reply to Charles Pradeep | | Mar 22, 2009 5:41 pm | | re: re: Simple Solutions | # |
Charles Pradeep | | SN(ji) -
The focus of your thread apparently got lost!
Cheers!
CPPrivate Reply to Charles Pradeep | | Mar 22, 2009 6:14 pm | | re: re: re: Simple Solutions | # | 
Senthil Nathan | | It depends much on whether we are going to think about the focus being lost - the problem or to get the focus on how to get back on track and take hints from what is discussed - solution Private Reply to Senthil Nathan | | Mar 23, 2009 9:54 am | | re: re: re: re: Simple Solutions | # | 
Ganesh Ram | | There are two theories I work with when it comes to solving problems. The first is the KISS principle,
KISS - stands for ,depending on when you use it,
Keep It Simple, Straightforward
Or
Keep It Simple. Stupid!
The other principle is what I would call as Talk To Teddy. This is something my friend/ex-colleague would tell me when I was developing some animation software plugins for him(He is a classing animator). This idea comes from the fact that many a times the ideas are stuck and are covered by a lot of unwanted queries. Have a teddy bear or some toy that you can talk to aloud. When you have finished talking the solution will be unraveld. The other option is to ramble your thoughts to a trustworthy colleague or put it on paper and refine it.Private Reply to Ganesh Ram | | |
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