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Minding Your Own Business
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Accepting Credit Card payments onlineViews: 2281
Jul 12, 2004 6:03 pmAccepting Credit Card payments online#

Janet Totino
Hi everyone!
As we all know, starting up a home-based business involves a LOT of learning. God knows, I've been surrounding myself with book after book and network after network on the topic.

I'll soon be ready to officially start my own business, but I'd like to reach a broader range of consumers with my website and to add the convenience of being able to accept Credit Card payments on my site.

Does anyone know how to even go about this and what the incurred charges are? Of all the information I've gathered, there's very little info on this topic.

Help!

Janet

Private Reply to Janet Totino

Jul 12, 2004 6:15 pmre: Accepting Credit Card payments online#

Friedrich Zettl
Janet,

besides credit cards you maybe also want to check PayPal as payment option.

I accept nearly all kinds of payment and as by today maost people use PayPAl as option.

As far as I know you need to have a merchant account with your bank to be able to accept credit cards.

The fees are different. As for me ( European ) 3.75 % Visa, 3.85 % MC and 4,8% AMEX. JBC and Diner appr. the same.

Good Luck!

:) friedrich



> Janet Totino wrote: > Hi everyone! >As we all know, starting up a home-based business involves a LOT of learning. God knows, I've been surrounding myself with book after book and network after network on the topic. > >I'll soon be ready to officially start my own business, but I'd like to reach a broader range of consumers with my website and to add the convenience of being able to accept Credit Card payments on my site. > >Does anyone know how to even go about this and what the incurred charges are? Of all the information I've gathered, there's very little info on this topic. > >Help! > >Janet

Private Reply to Friedrich Zettl

Jul 12, 2004 7:14 pmre: Accepting Credit Card payments online#

David Opperman
What you want to look for is merchant services or merchant account. You could do a search on Google and find loads of comapnies offering the service. Fees vary and are usually less then 5%. Paypal is worth looking at as there is no monthly fee. I use it for my Ebay store and it has some nice features, like a shopping cart and an invoice system you can tie into Outlook.


David Opperman
Surplus Equipment Guru

Private Reply to David Opperman

Jul 12, 2004 8:31 pmre: Accepting Credit Card payments online#

John Bach
Hi Janet,

I'll be happy to assist you. (813) 610-1053. I am an AE for Best Payment Solutions. I would be honored to have you as a customer. Talk to you soon.



> Janet Totino wrote:
> Hi everyone!
>As we all know, starting up a home-based business involves a LOT of learning. God knows, I've been surrounding myself with book after book and network after network on the topic.
>
>I'll soon be ready to officially start my own business, but I'd like to reach a broader range of consumers with my website and to add the convenience of being able to accept Credit Card payments on my site.
>
>Does anyone know how to even go about this and what the incurred charges are? Of all the information I've gathered, there's very little info on this topic.
>
>Help!
>
>Janet

Private Reply to John Bach

Jul 12, 2004 8:41 pmre: re: Accepting Credit Card payments online#

John Bach
Do you ever have one of those days in business where nothing could go wrong....? Hi Friedrich, I would like to talk to you also. If those are your rates, I would like the opportunity to provide a free cost analysis to you. I can save you a tremendous amount of money. Again, I would be honored to have you as a customer. Talk to you soon. (813) 610-1053 jrbach@email.uophx.edu > Friedrich Zettl wrote: > Janet, >

>besides credit cards you maybe also want to check PayPal as payment option. >

>I accept nearly all kinds of payment and as by today maost people use PayPAl as option. >

>As far as I know you need to have a merchant account with your bank to be able to accept credit cards. >

>The fees are different. As for me ( European ) 3.75 % Visa, 3.85 % MC and 4,8% AMEX. JBC and Diner appr. the same. >

>Good Luck! >

>:) friedrich >

>

>> Janet Totino wrote: >> Hi everyone! >>As we all know, starting up a home-based business involves a LOT of learning. God knows, I've been surrounding myself with book after book and network after network on the topic. >> >>I'll soon be ready to officially start my own business, but I'd like to reach a broader range of consumers with my website and to add the convenience of being able to accept Credit Card payments on my site. >> >>Does anyone know how to even go about this and what the incurred charges are? Of all the information I've gathered, there's very little info on this topic. >> >>Help! >> >>Janet

Private Reply to John Bach

Jul 13, 2004 4:36 amre: re: Accepting Credit Card payments online#

Kurt Schweitzer
Friedrich,

At those rates I'll stick with PayPal. I've set up a business account there that allows me to accept credit card payments from non-PayPal members. The rates (which I thought were high) are 2.7% against the four major credit cards. Also there is no set-up or monthly fees - it's all pay-per-transaction.

You can get lower rates here in the U.S. by going through other (non-PayPal) credit card processors (there are something like five of them - everyone else simply resells their services) but it's hard to beat PayPal's no-risk solution for small start-up businesses.

Kurt Schweitzer


> Friedrich Zettl wrote:
> Janet,
>
>besides credit cards you maybe also want to check PayPal as payment option.
>
>I accept nearly all kinds of payment and as by today maost people use PayPAl as option.
>
>As far as I know you need to have a merchant account with your bank to be able to accept credit cards.
>
>The fees are different. As for me ( European ) 3.75 % Visa, 3.85 % MC and 4,8% AMEX. JBC and Diner appr. the same.
>
>Good Luck!
>
>:) friedrich

Private Reply to Kurt Schweitzer

Jul 16, 2004 5:45 pmre: Accepting Credit Card payments online#

Kim Castle
I suggest 1shoppingcart.com they had the best rates and were fairly easy to link up. (We did have some slight help from a programmer.) We went with it for a while. However, we eventually moved over to fullpartner.com to host our site as well as do the back end shopping cart functions for a fraction of the cost. Lots of research and effort went into those decisions and I am happy to save you some sweat. Check 'em out.

To Your Brand Success!

Kim Castle
http://www.whybrandu.com


>Does anyone know how to even go about this and what the incurred charges are? Of all the information I've gathered, there's very little info on this topic.
>
>Help!
>
>Janet

Private Reply to Kim Castle

Jul 20, 2004 4:12 pmre: Accepting Credit Card payments online#

Mark Lowe
Hi Janet, my advice to anyone who is setting up a business to take online payments is that it is a question of volume. We have built many custom e-commerce solutions for our customers and provide them with extremely competitive merchant account rates. We did our homework and yes, it is a minefield.

- If you are doing less than $1000 per month and want to stay like that then go for PayPal only. Although higher rates than with CC this is offset by the no monthly fees. Beware though of chargebacks - if you ship your product to the customer and then they dispute the transaction with their credit card company, PayPal will charge you a fee, take your money away and you have no rights to getting your product back. You have no protection.

- We had PayPal only merchants and then they started accepting credit card via a merchant account. Time and again sales increased dramatically. I can only assume that there are still a lot of people out there who either don't like, or can't be bothered with PayPal.

- If you are doing more than $1000 per month then there are fees associated with your account. Typically a monthly internet gateway fee and a statement fee. Then there are per transaction fees, typically around 30 cents per transaction + the discount fee. We have negotiated an across the board of 2.29% for visa and mastercard, but AMEX and Discover are dependent on each merchant (credit status etc.) Also beware of 'setup' fees - these can range anywhere from $150 up to $500. We have arranged for these to be waived - you should select a processor that does the same.

- There are many card processors out there. Do your homework and beware. Basically if something sounds too good to be true, then it probably is !!

- Having an online merchant account is only half the story - you then need to have a (preferably fully integrated) cart solution to take orders and manage your online inventory. We can't do commercials on here, so i can't tell you about out solution for this :)

Hope this helps

Best regards

Mark Lowe.

> Janet Totino wrote:
> Hi everyone!
>As we all know, starting up a home-based business involves a LOT of learning. God knows, I've been surrounding myself with book after book and network after network on the topic.
>
>I'll soon be ready to officially start my own business, but I'd like to reach a broader range of consumers with my website and to add the convenience of being able to accept Credit Card payments on my site.
>
>Does anyone know how to even go about this and what the incurred charges are? Of all the information I've gathered, there's very little info on this topic.
>
>Help!
>
>Janet

Private Reply to Mark Lowe

Jun 05, 2006 7:17 pmre: re: Accepting Credit Card payments online#

sherry woodhouse
Does anyone have any recommendations for accepting credit cards online or by phone - without a machine. The earlier posts are all from 2004.
Thanks
Sherry

Private Reply to sherry woodhouse

Jun 05, 2006 7:25 pmre: re: re: Accepting Credit Card payments online#

Chris Janssen
Sherry-

I've not used the service before, but I know that www.godaddy.com offers a quick and easy shopping cart which includes the ability to accept credit card payments online. Not sure if this would fit what you are looking for or not.

Take care and good luck,
Chris

Private Reply to Chris Janssen

Jun 05, 2006 8:08 pmre: re: re: Accepting Credit Card payments online#

Tracey Binion
You might want to check out propay.com. There are no monthly fees and are only charged per transaction. They do offer on and offline card processing. You also have the option to receive a debit card so that you can get to your funds faster if you would prefer that.

Have a great day!
Tracey
www.ivyrosecreations.com
www.temptingtreasures.net
www.traceysplace.net/sale

Private Reply to Tracey Binion

Jun 05, 2006 9:48 pmre: re: re: re: Accepting Credit Card payments online#

Reg Charie
I have been using 2checkout for over 3 years.
http://www.2checkout.com/cgi-bin/aff.2c?affid=48581

I am also an affiliate promoting their services.
They do not charge a monthly fee and percentage points are reasonable.

They have what has to be the best security I have ever seen online.
Not only do they process the credit cards, (they act as a representative of your service), but they also send you a confirmation of the purchase process which is really great for folks selling high end or hard merchandise that has to be shipped.

This is an only online service.
If you wish to do phone orders you have to get a merchant account. Your bank can give you more info.

The service Tracey recommended "Propay" has a phone option but they limit individual/monthly purchases.

Reg

Private Reply to Reg Charie

Jun 06, 2006 11:18 amre: Accepting Credit Card payments online#

Rhonda Warren


Hi there,

I would check out www.propay.com. This is the company that I just signed up for the accept credit card payments. I have talked to several people already using them and they ALL only had good things to say. They are a branch of Wells Fargo and suppose to be a really good company to do business with.

They also have an annual fee and not a monthly fee and it is very, very reasonable!

Hope that helps!

Thank you, Rhonda Warren
The Mom Outlet- Owner
http://www.momoutlet.com

Private Reply to Rhonda Warren

Jun 06, 2006 3:03 pmre: Accepting Credit Card payments online#

Doug Hudiburg
Hi Janet,

My advice is to get a solution in place quickly THEN start looking for lower rates. It is a question of convenience and speed versus maximizing profit.

Ultimately, a good merchant account is the best possible solution. I like www.2checkout.com for convenience and speed. I also use PayPal, but it definitely creates a barrier for your buyers UNLESS you use their Website Payments Pro account and integrate their payment process directly into your website.

So my suggestion?

1) Call John to set up a merchant account.

2) If there are any hangups that might slow you down, set up an account at 2CheckOut.com.

Good luck!

Doug
http://www.marketingpathway.com

Private Reply to Doug Hudiburg

Jun 06, 2006 6:19 pmre: re: re: Accepting Credit Card payments online#

Indu Jayakumar
Hi Sherry,

For accepting credit cards over the phone I would use Nova. You can sign up thru Costco. Of course, you need to be a Costco member to get the best and lowest rate. It works great. Call me if you need more info.

Indu Jayakumar
LocalBizNetwork
(408)741-8184

Private Reply to Indu Jayakumar

Jul 12, 2006 3:11 amre: Accepting Credit Card payments online#

Jill
Hi Janet I noticed from another network that you're a VA (me too). I accept credit cards via paypal through my site. It seems to put people at ease - paypal has an established reputation (thanks to sites like ebay) and you don't have to have a paypal account to make a payment.

If you have any other questions about your VA business feel free to PM me. I'm fairly new at being my own business owner but in the event that I may have any knowledge worth sharing - I'm more than happy to share it.

Good luck to us both!

Jill Martin
Martin Management Virtual Professionals
www.virtualprofessional.ca

Private Reply to Jill

Jul 12, 2006 6:37 amre: re: Accepting Credit Card payments online#

Barb Desmarais
Hi Janet~

I use PayPal as well and have had no problem with it. It's very easy to use and I've never had a client object.

Barb

http://www.theparentingcoach.com

Private Reply to Barb Desmarais

Jul 12, 2006 11:12 amre: re: re: Accepting Credit Card payments online#

getyourwebsitebiz
I use a large merchant gateway and paypal . .

I thought the advantage to Paypal was the customers isnt giving their cc number to the merchant, only to paypal . . .



tony m
http://www.getyourwebsite.biz


Private Reply to getyourwebsitebiz

Jul 18, 2006 9:51 pmre: Accepting Credit Card payments online#

Rica T. Dennis www.foryoufromme.net
PayPal is still expensive!

My name is Rica T. Dennis, I'm with Central Payment Corporation. Iím a small business owner myself {Interior Decor, view my Ryze page} and I work with other business owners like you (and individuals) to help set up electronic payments. I help businesses with gift cards; electronic check processing, ATM, debit, credit card processing, and I can give your current account a rate review.

I know itís not a matter of if I can save you money, just how much!!!

Are you currently getting a lower rate for Debit & ATM Cards? How are you processing themÖwith a pin pad or as a normal credit card transaction?

On the transactions that you process with the customer putting in their pin pad, the rate is only .65%, but even if you donít get the pin number it will only be 1.39%.

For a rate reveiew and more information specific to your business, send me a message or give me a call at 443.564.0664 (also available locally (Baltimore, MD) for appointments.

Thank you.


Private Reply to Rica T. Dennis www.foryoufromme.net

Jul 18, 2006 11:21 pmre: re: Accepting Credit Card payments online#

Reg Charie
Rica,
Are you talking about online credit card processing?

Does one need a merchant account or have to use a gateway?

What kind of precentage points for online sales?

Monthly costs? Setup Fees?

Reg

Private Reply to Reg Charie

Jul 19, 2006 3:09 amre: re: Accepting Credit Card payments online#

Dale James Caffrey
..... And, I guess it's specific to US residents?
That doesn't help me at all.
PayPal fills a huge gap in the market and will continue to prosper
until someone comes up with a reasonable alternative.

Dale
3 Lions Sport

Private Reply to Dale James Caffrey

Jul 19, 2006 2:01 pmre: Accepting Credit Card payments online#

JoJo Tabares
Hi Janet,
I agree with the PayPal option. I use it exclusively. Now that they don't require that you sign up with them for an account, my customers can use it just like any other credit card purchase online. I have their virtual terminal to so I can process phone orders too.

JoJo

Private Reply to JoJo Tabares

Jul 20, 2006 1:21 amre: re: Accepting Credit Card payments online#

Michael Schlidt
Even if you are using pay pal you are still paying to much and the sight is not as secure as you think

Private Reply to Michael Schlidt

Jul 20, 2006 6:27 amWe have online payment seminar#

Lily Lee
Time: July 22, 2006 , Saturday, 2:30PM ? 4:30PM
Venue: 982 Walsh Ave., Santa Clara, CA 9505

RSVP: sviba_event@yahoo.com

sponsor:
http://www.99abacus.com


Event Description: You have the great idea, you have the enthusiasm, you even have the money to get started, but you still have more questions than answers when it comes to starting and sustaining your e-commerce website.

Also, you can't sell online if you can't take various forms of online payment options. Learn about the many ways you can incorporate the latest payment types such as credit card, eChecks, PayPal, other emerging payment methods that you can add to offer consumers flexibility and choices as they shop on your e-commerce site.

We cordially invite you to an educational seminar to learn about:

* Internet Payments and Emerging Payment Types
* Internet Payments - Risk & Fraud Management

An in-depth overview of how to bring your business online, what are the steps, how to accept payments online, what service providers are out in the marketplace that provides these types of services and what types of security programs are available?

The Seminar will cover:

1. Electronic Commerce - Industry Highlights

2. Why Internet Payments?

- Internet Payments Overview
- Credit Card Processing
- eCheck Processing

3. Risk & Fraud Management Services


Please join us and listen to industry professionals who will share their knowledge and demystify the entire process. The key speakers are from industry - leading payment solutions providers to the e-commerce and direct marketing industries.

Moderator: Ms. Iris Lei - President of SVIBA (http://www.sviba.org)

Speakers' bio:

Ms Chito Collins is the Regional Vice President, Strategic Alliances, at AmeriNet, Inc. (www.debit-it.com), the industry-leading payment solutions provider to the e-commerce and direct marketing industries. She is responsible for developing the new channel and reseller initiative at AmeriNet, consisting of strategic global partnerships and alliances with key industry partners.

Her expertise includes 25 years of computer industry sales and "non-barney" business development experience in various industries. Her 9-year payments industry tenure includes working for leading edge technology providers such as CyberCash, CyberSource and IBM's Internet Division, where she was the worldwide Internet payments specialist for IBM Software Group from 1997 to 2000.

Ms. Collins "get it done and deliver" reputation combined with personal relationship management in direct sales, marketing and technology consulting for a variety of companies, including IBM, Digital Equipment, Sun and 7 startup ventures contributed to a network of executive clients from Fortune 100+ companies to "one person? startups who will do business with her.

Mr. Gregg Gumbinger joined Authorize.Net in March 2003, bringing more than 25 years of bankcard and e-commerce experience. He and his team of three are focused on maintaining strategic relationships with the card associations, credit card processors and the top 30 acquiring institutions in the country. Mr. Gumbinger is also responsible for identifying new and emerging business initiatives within the bankcard industry.

Previously, Mr. Gumbinger spent 15 years at Visa USA as well as headed up the Strategic Marketing Group within the Internet Services Division at First Data Merchant Services. He has also held the positions of Director of Business Development at ClearCommerce; VP of marketing at Home Account Networks; and was most recently VP of Business Development at Indivos Corp. (The original Pay By Touch Company)

Registration link:
Download the event flyer: http://www.sviba.org/theflyerevent0722finalversionnew.pdf

Private Reply to Lily Lee

Feb 27, 2008 2:19 amre: Accepting Credit Card payments online#

Jenn Brockman
For all interested.
I've used Paypal for over 4 years but this last year signed up with ProPay as well.
Now, over half of my customers are using the option to send cc info without using paypal. Propay offers the option of calling in cc info by phone or over your internet connection for no additional charge.

Many have issues with PayPal because of their association with Ebay, but others feel that entering a third party is someone unsafe.

There will be drawbacks and benefits no matter which way you go.
Best of luck.
Jenn Brockman
www.paintedlaydies.com
www.mamabags.com

Private Reply to Jenn Brockman

Mar 19, 2008 1:58 amre: Accepting Credit Card payments online#

Linda Walker
Hi Janet,

When I started my business I faced the same issue because I coach entrepreneurs by phone. I started with Paypal for people signing up to my workshops and would send Paypal Requests to pay for my coaching clients but found that I had to remind them and run around a lot just to get paid.

This left me exhausted but also frustrated with having to broach yet again the subject of money. I also felt that it created a riff in the relationship, which I didn't want at all. Since my clients currently get personal coaching from me for a fixed monthly fee over several months, I finally went to my bank and opened a merchant account using IVR, where every month, I call a phone number and punch into the phone, my clients' credit card numbers. You want to automate as much as possible right away.

I had to set up a system where they agreed in writing and with a lot of information to allow me to do that and have not had any issues to date... I've saved hours of frustration and have a blissful relationship with all my clients.

If you're running an online business, where they purchase things or information, there are a few resources that might help:
professionalpaysolutions.com in the US (I'm Canadian so this was not an option for me)

and if you have digital downloadable files, ie the client pays for an ebook, and then downloads it, the best solution is clickbank.com whose fees are higher but then you avoid a lot of issues with downloads.

Hope this helps.

Linda

Linda Walker
http://www.coachlindawalker.com

Private Reply to Linda Walker

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