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Request for Help FTPing into My AccountViews: 606
Sep 26, 2005 3:23 pmRequest for Help FTPing into My Account#

Lamar Morgan 954-603-7901
The person who runs the web server for my website has moved out of town last year. This was not a problem for me as nothing about my website changed. Then, earlier this year he moved my website to a "new" server. Still, no problem. But, lately there is a problem. I cannot log on. I spoke recently with my webmaster and learned that somehow my computer was
"blocking" access to my own server. The webmaster said it would be complicated for me to figure out what was wrong. He said if I downloaded the latest upgrade to XP, I was now using a firewall in addition to the fact I alse have use a router for my cable Internet access. He said I should turn my firewall off. I did. He said I should download the free FTP program, Filezilla and use that for accessing my account. Well, I did download and install the program. Filezilla not only asks you for your username and password. It asks you for your "Port." Well, I have no idea what my "Port" is. Never been asked that before.

Any suggestions out there for me?

Lamar Morgan

Private Reply to Lamar Morgan 954-603-7901

Sep 26, 2005 3:32 pmre: Request for Help FTPing into My Account#

Gary Mialocq, Ph.D.
Sometimes you are unable to login because your ISP has that site blocked due to spam originating from their server. You may want to contact your ISP direct and see if this is the case.

Private Reply to Gary Mialocq, Ph.D.

Sep 26, 2005 3:39 pmre: Request for Help FTPing into My Account#

Frank Michlick
Normally the port is '21' for accessing an ftp server.

If you want to know what a port is and what it's used for, here's a brief explanation:

(very technical though).

Basically different services on the internet have different ports assigned to them. This is done so a server can distinguish between services, i.e. if you want to send a mail, it's port 25, but if you are accessing a website you will be using port 80.

Hope this helps,

Private Reply to Frank Michlick

Sep 26, 2005 9:57 pmre: Request for Help FTPing into My Account#

Garland Coulson
Hi Lamar,

I would suggest you talk to your web hosting company instead of your webmaster about how to access your account and get them to help you with it.

Garland Coulson, "The E-Business Tutor"
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