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How to Improve Communication in the workplaceViews: 453
Jul 18, 2006 6:35 pmHow to Improve Communication in the workplace#

T.E.A.M. Mom!


As a management consultant, the number one complaint
I hear people tell me is "communication is poor in my organization."

When a business suffers from poor communication, you
have to dig deeper and really discover what this means.
"Communication" means different things to different
people. In my experience, the more we advance
technologically, the less "connected" we become to
one another. This proves to be an interesting dilemma
in the business world. We have devices that send
information instantly, but good communication is not that
simple. John Naisbitt, in his book 'Megatrends,' was right
when he said; we have to be both high tech and high touch.
You can't breathe excitement, get people motivated, and
truly connect to the passion, vision, and creativity
we all share as individuals by email. You must
communicate to people on a different level. Maybe,
what people are asking for is a more personal form of
communication where they can connect as individuals.

So, the next time someone in your organization says the
communication is bad, ask them to explain what good
communication means to them. Ask what type of
communication they need and expect. When I design
organizational climate surveys there are specific questions
we always ask. The answers to those questions allow the
organization to focus on the specific factors that generate
good communication, which leads to higher job satisfaction
and engagement.

For more information, you might enjoy reading my
article called: Mushroom Management:
Don't Keep Your Workforce in the Dark

Private Reply to T.E.A.M. Mom!

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