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Organization Tuesday: What Papers Do You Really Need To Keep?Views: 400
Oct 07, 2008 8:20 pmOrganization Tuesday: What Papers Do You Really Need To Keep?#

Julie Bestry
What papers do we REALLY need to keep and what can we throw away?

Another great question submission, especially because it has concrete answers.  You've heard me say that clutter is decision making deferred.  We're surrounded by clutter because we have some obstacle to making up our minds regarding what should be kept and what should be tossed (i.e., shredded, auctioned, donated, recycled, etc.).  

With the non-paper items in our lives, we tend to keep things we don't need or want because we don't have rules to govern what should be kept.  Instead, we tend to go with our guts instead of our brains.  We keep things because someone gave them to us, so we feel an obligation to the gift-giver...that turns into an obligation to the item.  Happily, almost nobody says "I have to keep this empty, torn envelope because Bank of America sent it to me" the way they think "I have to keep this itchy, ugly sweater because it was a gift from Aunt Gertrude seven years ago."

Or we keep things because we spent a lot of money for them, as if the dollar value of an unused item weighs more heavily than the inherent value of not having the space or the time to maintain it.  Aside from stock or gift certificates, we don't spend money to buy paper documents, so this problem is eliminated.

Or we keep things because we believe we have a sentimental attachment.  Notice, I said we believe, rather than that we actually have a sentimental attachment.  If something is in good condition and displayed for maximum pleasure (and not broken and piled under layers of clutter and dust in a "junk room") and we take the opportunity to gain joy from it, we probably do have a sentimental attachment.  If the only time we see an item is when we are digging through piles to find something else, having a moment of recognition and memory doesn't mean we're emotionally or sentimentally attached.  Memory does not equal emotion; I remember middle school, but I'm definitely not sentimentally attached to it.

For our personal and family papers, it's pretty easy for us to determine what we should keep and what we should throw away because professional organizers, tax preparers and attorneys generally agree on the rules for everyone.  For business, however, paperwork and documentation requirements are complex and can vary according to industry and state.  For example, HIPAA regulations and the Sarbanes-Oxley Act specify what and how medical and financial records, respectively, must be maintained by Federal law, but  there are varying (and sometimes, conflicting) state and federal regulations regarding what employment records must be kept and for how long, and individual industries will have their own record-keeping mandates for various issues.  

Many professions require continuing education, but the level of recordkeeping detail required, even among similar professions within the same field, may differ.  Also, the recordkeeping of a governing body tracking those continuing education credits may obviate the need to keep backup paperwork on your own.  My doctor/dentist clients only need to keep their certificates of continuing education credit as back-up proof:  the AMA and ADA do a good job of keeping contemporaneous records.  Conversely, as a Certified Professional Organizer, I must not only record my credits with the BCPO governing body, but I must also maintain registration documentation, certificates of attendance and notes/handouts from the class.  (The irony that a professional organizing body requires keeping so much paper clutter is not lost on me!)  

Thus, for your business, consult with your attorney and/or the governing principles set out by the highest authority in your profession to get started in developing a records retention schedule for your company.

So...when setting a personal or family records retention schedule, base your guidelines upon the main reason the item might be retrieved.  Three mains reasons to keep papers are:  proof, reference or sentiment.

Proof includes legal and/or financial documentation which keeps you out of trouble with the IRS or the police.  This kind of proof also protects your interests in cases of civil litigation.  Such issues include identification papers, tax returns and supporting material, insurance policies, records of sale of property, etc.
  • Identification papers include certificates of birth, death, marriage, divorce, adoption and separation from military services, as well as passports and Social Security cards.  Not only should these be kept forever for legal and financial proof purposes, but many are useful tools for genealogical review as well.
  • Tax returns (state and federal) must be kept forever, and though experts often advise that you can toss the supporting material (i.e., receipts and notes) after seven years, properly organized tax files shouldn't take up much space, and a bankers box or two should hold a lifetime of not-very-complicated returns.
  • Insurance policy paperwork should be kept as long as the policy is active.  If you have unresolved issues regarding insurance coverage, however, you'll want to keep cancelled policies until the issues are finally resolved.  
  • Records of sale of properties and associated appraisals should be maintained with the tax year in which the property was sold.


A side note about receipts: 
I like to mention receipts with regard to proof, because the only reason you'll need to keep a receipt long term is to prove something to someone:  prove you bought it (in case ownership is in question or to prove you deserve the deduction) or prove you bought it (rather than copied/stole it and deserve the technical support).

Generally, with regard to receipts unnecessary for proof, save receipts only until you are able to reconcile the amounts against your checking or credit card account statements.  Receipts should usually only be maintained beyond the month of purchase if the purchases has tax implications (for home improvement, medical or child care, or business expenses), if it is for a big-ticket item or if the item is likely to be returned by the purchaser (or recipient, if the item is a gift) by the return deadline.  Most other receipts can be shredded once the checking or credit card statement verifies the accuracy of the amount debited.


Reference items include those papers which will help maintain or improve your quality of life.  Examples include family medical records and professional/educational history and records.  Although this would also include materials related to personal interests (financial or travel research, continuing education, personal goals, etc.), a records retention schedule concentrates on time-specific retention for financial, legal or medical purposes.  Items kept for personal interest reference should be maintained as long as they are useful and not otherwise easily accessed by other means, like quick Internet searches. 

Oh, and trust me—if you aren’t a financial analyst, toss the stock and mutual fund annual and quarterly reports! You won't understand them, and moreover, you won't actually ever read them.  You do, however, need the papers specific to your account (i.e., with your investment account numbers) because your tax basis, calculated once you sell something, will be based upon what you originally paid.  If you get end-of-year financial statements that incorporate all of the financial transaction data on individual monthly/quarterly statements, you're safe with only the end-of-year documents, but you do need to be certain it's all-inclusive.

Sentimental items are rarely maintained according to a records retention schedule.  Some families enjoy the tradition of keeping all Christmas cards forever; others discard holiday cards on January 2nd.  As a professional organizer, I suggest that storage space and levels of true emotional attachment should be the guiding concerns in maintaining items lacking inherent value for proof or reference.  I can't make you toss out that Hallmark card that's merely signed with an initial, but I encourage you to evaluate how much sentimental value there is to be had in a piece of paper written by an employee of a greeting card conglomerate.  It's like someone heard a line in a movie and said "hey, honey...what HE said!"

So, the answer to what you should keep and what you should toss depends on why you might need it: proof, reference or sentimental desire.  The answer to HOW LONG you should keep a piece of paper depends on those issues as well as the utility of the specific item.  For a tiny fee, I sell a small special report  reviewing records retention in detail; you can also Google "document retention" or "records retention" to see what other professional organizers, CPAs and attorneys recommend.

On my blog, I've written in detail about the five types of family paper and files you'll encounter (financial, legal, medical, household and personal), so rather than reinvent the wheel (or create truly  HUGE Ryze posts), I direct you to my blog series on family files.  
  1. Filing category overview 
  2. Financial paperwork 
  3. Receipts 
  4. Legal documents 
  5. Medical records 
  6. Household papers 
  7. Personal papers 
These posts will give you sense of what papers to keep, but please, I welcome the opportunity to help you on specific items.  If you don't know what to do with an an April 2003 escrow summary or a receipt for paid library fines or an acceptance letter from the college you decided not to attend, let's talk about it.  If you aren't sure whether or where you should keep the post-surgical instructions they gave you after last year's surgery, or the proxy vote card from three shares of stock you own, or the manual for your toaster, let's discuss it here.

PLEASE share your loose paper issues, and I'll tell you whether you need to keep them, where and for how long.  Let me be your personal records retention schedule robot!  Talk!  Share!  Ask!


--
Julie Bestry, Certified Professional Organizer®
Best Results Organizing
"Don't apologize. Organize!"
organize@juliebestry.com
Visit http://www.juliebestry.com to save time and money, reduce stress and increase your productivity

Private Reply to Julie Bestry

Oct 16, 2008 3:26 amre: Organization Tuesday: What Papers Do You Really Need To Keep?#

Julie Bestry
Under the weather this week, so in lieu of an official post, I'm hoping to hear/see some chatter here about last week's info.

The question was What papers do we REALLY need to keep and what can we throw away? and my lengthy answer provided a framework, but ask your specifics. What are your paper/records retention questions?

--
Julie Bestry, Certified Professional Organizer®
Best Results Organizing
"Don't apologize. Organize!"
organize@juliebestry.com
Visit http://www.juliebestry.com to save time and money, reduce stress and increase your productivity

Private Reply to Julie Bestry

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