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whether consumer court has jurisdiction to decide about fraud casesViews: 910
Oct 30, 2008 5:28 pmwhether consumer court has jurisdiction to decide about fraud cases#

Mohan Viswanathan
An employee of the bank committed misappropriation and died. customers are approaching consumer court terming the misappropriation committed by the employee and consequent non settlement of their claims as deficiency of service by the bank and claiming the amount misappropriated with compensation for deficiency of service. In this context i would like to know whether consumer court has jurisdiction to try such cases.

Private Reply to Mohan Viswanathan

Oct 31, 2008 1:26 amre: whether consumer court has jurisdiction to decide about fraud cases#

Manish Paliwal
Yes the consumer court has the jurisdiction if the misappropriation has been done during the course of employment. Before approaching the court you can also approach the ombudsman mechanism of bank. Probably it will be more convenient for you.

Private Reply to Manish Paliwal

Nov 05, 2008 8:16 amre: whether consumer court has jurisdiction to decide about fraud cases#

RVIyengar

Approaching the Banking Ombudsman (appointed by the RBI) would be the right thing to do, as the case involves complaint against deficiency in banking services. As the provision in this regard envisages, the banking ombudsman has the power to summon both the bank and the aggrieved customers to resolve the dispute through mediation.

Private Reply to RVIyengar

Nov 07, 2008 1:14 pmre: whether consumer court has jurisdiction to decide about fraud cases#

charuhasan
Bank is an institution to serve a customer. It is not exempted from liability before a Consumer Forum. I had myself filed a case and got an order fining the bank to pay five thousand for delay in payment of amount due under a demand draft. Vicarious liability is recognized by all contracts. You can take the Bank to consumer court.

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