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| ICICI Bank Ads | Views: 1302 |
| Jun 02, 2010 7:35 am | | ICICI Bank Ads | # |
Lavanya Karalkar | | Was trying to start a Fixed Deposit with ICICI as my MUmbai visit has earned a good profit and when they boast of so much service in their ads, I am not even able to get to their manager by telephone. Have sent the following mail to their Customer Relationship Manager. Let us wait and watch..
____________
Dear Mr Saha,
I am amused at the ICICI advertisements which boasts of the customer satisfaction it provides. Let me tell you my experience with your 24 hours telephone service. First I ring up Chennai service at 4208800 and go through all sweetnothings by providing all the information. When it comes to provding the 12 digit account number, first when the same is provided the sweet voice will mention 'the number provided is not correct' even though it is correct and again when I provide the same, the line will get cut off. So I use all the patience I have and through some innovative trial and error methods somehow get the customer care officer who after getting all the information regarding account number, name, whether I had breakfast etc will provide the telephone of ICICI Bank, Adyar Branch, Chennai as 044 42116434 and even give the name of relationship manager as one Mr. Dasarathi. I jump happily and start dialing the number and go on dialing dialing and again call back the 24 hour tele service to find out if they can provide me with the mobile number of relationship manager and the sweet voice will make me hold for quite some time to come with the reply that they have only one number which has already been provided to me. Now what do I do, Mr. Saha? Do I go back to your TV ads where birthday of customer is celebrated, a senior citizen is made happy whereas a platformwasi citizen like me who wants to open an FD is not even able to contact manager by telephone.
Pl. helpPrivate Reply to Lavanya Karalkar |
| Jun 02, 2010 10:30 am | | re: ICICI Bank Ads | # |
Arundhati Raghavan | | Everytime I watch these ads, I always think, "If only you gave me 1 minute of your time, I'd be happy." They don't care two hoots and have gone all out and made these senti touching ads! Private Reply to Arundhati Raghavan |
| Jun 02, 2010 10:40 am | | re: re: ICICI Bank Ads | # |
Ganesh Ram | | I think blaming the bank for a judgement one makes with an ad is the problem of the judger and not the judgee.
This the ad is not created by ICICI in the first place. The marketing person in any organization has no clue of what is the real workings of an organization, No offence meant. They, the marketing guys have one work to compete in the market and tell what all can be done with their organization. Yes exactly like how many of us, the software guys, sell our product.
The management has no clue how the inner workings of their company is. Bears and Sterns is a good example. They assumed that the securities they sold were actually AAA quality because some agency said so.
So LKg, stop blaming the bank and get to know that ads are one percent stuff and 99 percent fluff.Private Reply to Ganesh Ram |
| Jun 02, 2010 3:24 pm | | re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | pathway needs no ads . . . Private Reply to SOEB FATEHI |
| Jun 02, 2010 4:48 pm | | re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | In fact our marketing department has been pressing me for ads on the local trains as well ID cards for Pathway staff. I told them , I have better idea. Infact our customers needs id cards based on the donations given by them so that they are treated properly in heaven.
though I haven't received any complaints so far, still I feel I am required to safeguard the interests of the customers. Private Reply to Lavanya Karalkar |
| Jun 02, 2010 5:32 pm | | re: re: re: re: re: ICICI Bank Ads | # |
Anu M | | Hey... Look who's back!!!..
LKgeee.. how was ur short hiatus?Private Reply to Anu M |
| Jun 03, 2010 8:52 am | | re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | thanks anu for being so obviously happy.
my hiatus was quite profitable, many have come forward to reserve their seats in heaven.
business is terrific and have appointed one more coin counter to count the money pouring in.
Infact have been thinking on some customer related issues .. will come out with it when something materializes
.Private Reply to Lavanya Karalkar |
| Jun 04, 2010 9:53 am | | re: re: re: re: re: re: re: ICICI Bank Ads | # |
padmanabhan ramasubban | | adding all coins and playing Falkbeer counter gambit!(by the way it is a opening in chess an idea of Aron Nimsowitsch) Private Reply to padmanabhan ramasubban |
| Jun 04, 2010 11:33 am | | re: ICICI Bank Ads | # |
Basab Ghosh | | You can do one of the two things:
1. Move your not inconsiderable posterior to the branch where you hold your account, plonk yourself in front of the Branch manager and say you want to open a FD. That will be sweet tidings for him (her) and (s)he will jump to get all your forms filled. (S)he may even offer you the Laddoo with a candle on top. Since Pathway inc. has been so successful, you must have more than Rs. 10 Lakhs in your account. In that case, you can demand to be recognised as a HNI customer and demand private banking facility. The Bank manager will only be too glad to give you his (her) mobile number and will also appoint a relationship manager for you (also with a mobile number) who will take care of all your future nakhRas.
2. You can log on to net banking and open a FD through it from your account. Takes a couple of minutes.Private Reply to Basab Ghosh |
| Jun 04, 2010 3:00 pm | | re: ICICI Bank Ads | # |
Senthil Nathan | | @LK(g)
Why do you want to trouble ICICI Bank and also you to deposit your money?
You can very well deposit the money with someoen who needs it like me(not necessarily me). You can be convinced that it is in safer hands and we are here to serve you at your convenience...Why not give a thought to it.......
-SenthilPrivate Reply to Senthil Nathan |
| Jun 06, 2010 2:37 am | | re: re: ICICI Bank Ads | # |
SOEB FATEHI | | just go and buy a cricket team and watch you money grow . . . . Private Reply to SOEB FATEHI |
| Jun 06, 2010 2:45 am | | re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | BGda is hot air mixed in the profane flammable?
Private Reply to SOEB FATEHI |
| Jun 06, 2010 5:02 am | | re: re: re: re: ICICI Bank Ads | # |
charu hasan | |
Lkjee,
I was not quite able to understand whether you want make more money or keep the money safe and claim interest and the Principal too in case of need. The safest is State Small savings scheme. If you have money put it there. In case you want to buy power with the money using adds place 30 feet cut out in 30 places in the city. You can become the CM and if use your head you can also become PM if stop listening to your next friend. CEO intelligence would not take you any further, Private Reply to charu hasan |
| Jun 07, 2010 6:06 am | | re: ICICI Bank Ads | # |
ICICI Bank | | Dear Lavanya,
Sorry to hear about the inconvenience faced by you. Please do mail us your contact details at care@icicibank.com. We will get back to you at the earliest to resolve this grievance. Kindly mention "UID 478780" in the subject line.
Regards,
ICICI Bank Customer Service Team.Private Reply to ICICI Bank |
| Jun 07, 2010 9:15 am | | re: re: ICICI Bank Ads | # |
SOEB FATEHI | | beware of phishing Private Reply to SOEB FATEHI |
| Jun 07, 2010 9:16 am | | re: re: ICICI Bank Ads | # |
SOEB FATEHI | | and inform ICICI and RYZE admin about this RYZE identity Private Reply to SOEB FATEHI |
| Jun 09, 2010 10:41 am | | ICICI Bank Ads | # |
Basab Ghosh | | "BGda is hot air mixed in the profane flammable?"
Duh? Soeb, your tangential query simply misses my inconsequential intellect. Are you insinuating that my post has inflamed some posteriors or created severe indigestion in some people? Advise a combined dose of Pudin hara and Gelusil four times a day to those hapless individuals.Private Reply to Basab Ghosh |
| Jun 09, 2010 11:00 am | | re: ICICI Bank Ads | # |
Ganesh Ram | | for a worser hind problems , we have
Preparation H. I am using it while communicating with the Indian Consulate at NY over an incorrect cancellation of Indian Passport. It helped a little bit. Private Reply to Ganesh Ram |
| Jun 10, 2010 1:24 am | | re: re: ICICI Bank Ads | # |
padmanabhan ramasubban | | Icici Bank is the most customer unfriendly bank.
Merely giving ads in media does not reflect their true attitude.
I strongly urge all my friends to move over to other nationalized banks which offer the same service.Private Reply to padmanabhan ramasubban |
| Jun 10, 2010 6:25 am | | re: re: re: ICICI Bank Ads | # |
charu hasan | | this post and the follow up are better than Aurther Hailey's Money changers. He can learn a point or two. Private Reply to charu hasan |
| Jun 11, 2010 5:35 am | | re: re: re: ICICI Bank Ads | # |
ICICI Bank | | Dear Padmanabhan,
We are from ICICI Bank and are sorry to know how you feel about the bank. We would like to take this opportunity to regain your trust back. If there's any service issue, do email us about it at care@icicibank.com with your contact details and we'll get in touch with you immediately. Kindly mention “UID 485921“ in the subject line. We'll be glad to be of assistance.
Regards,
ICICI Bank Customer Service TeamPrivate Reply to ICICI Bank |
| Jun 11, 2010 9:55 am | | re: re: re: re: ICICI Bank Ads | # |
padmanabhan ramasubban | | Dear ICICI Bank Customer Service Team,
Sorry customer service ICICI bank is really a big corporate and may be it makes sense to only service the corporates for your bottom line.
We do not deserve bad service from a bank when our own money is parked with you be it one lakh or several crores.
I just discussed ICICI bank with several friends of mine and please hold on to all your framed rules be customer unfriendly.
ICICI bank can afford to lose a few lakh customers with their own rules/attitude and let the smaller banks grow by default.
Thanks for offering to assist but it is too late now as it is case of closing the stable after horses have bolted .
Thanks & no thanks.Private Reply to padmanabhan ramasubban |
| Jun 14, 2010 5:49 am | | re: ICICI Bank Ads | # |
International Recruiters | | Hi,Lavanya Karalkar,
This is Not only in ICICI , every Service Sector customers are facing problem. They never share the personal No of thier direct employee. Even I Had a Problem with AIRTEL. When I tried to reach the customer Care " They SAY WE ARE VERY SORRY"
and executive gave the request no and said within 4 hrs your problem will solve , Cant Believe 4hrs problem they took 4 days to Solve and lastly the service executive he came did the job in 1 and 1/2 min. The beauty is that in the bill they have mentioned they have NODAL Dept and APPELLATE DEPT and both have different No. as 044-42100356 as Nodal and 044-42039583 as Appellate no , You can see the STD code as 044 which is Chennai STD Code, but when you call the call goes to Bangalore. As though AIRTEL is not getting profit in Chennai . When I called to both is No one single person is responding the call.Even you try the no mentioned in the Website no body will respond including Corporate nos.
Private Reply to International Recruiters |
| Jun 14, 2010 8:37 am | | re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | First I have to thank ICICI customer care team in this board or whoever in the name of ICICI for atleast trying to mend the matter,
But my English teacher had always tried to teach me
'a stitch in time saves nine' and here
the whole dress is torn making impossible to mend the same.
Still thanks from the interior of my heart..
For Lion who is not roaring is advised to roar through these sites where the email ids of nodal as well as appellate officers of bharti Airtel could be found. You can also write a letter to TRAI, though they may not take up the matter, however the same would be discussed in the TRAI meetings held with all telecom service providers.
You can visit this site to find out nodal officer for Bharti Airtel
http://www.trai.gov.in/sp/AIRTEL.pdf
You can also visit TRAI site to get all the details
http://www.trai.gov.in/serviceproviderslist.asp
Wish you all the best
PS: A fitting physical reply will be given to Basab Ghosh when I am in a mood to lift my posterior.
Private Reply to Lavanya Karalkar |
| Jun 14, 2010 11:28 am | | re: re: re: ICICI Bank Ads | # |
International Recruiters | | Dear Lavanya Karalkar,
I have solved my matter by knocking the Airtel Chairman's Office .Even on Sunday (which is regular Holiday)my problem was solved
About ICICI , If you want to Solve your problem , Then raise Complain to ICICI CEO level ,your problem is solved in no time .
Always give a request to the Customer Care and get the reference no , then direct hit to the chairman or CEO level.
Private Reply to International Recruiters |
| Jun 14, 2010 12:47 pm | | re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | dear LION,
Congrats.. But my approach is little different. I not only want to solve my problems but while doing so make it known to so many departments that problems faced by others too may be solved.
Why I told you to take up with TRAI is that such problems would be discussed in the TRAI meetings with service providers and then once the service providers come to know that TRAI is taking up for discussions then they try to avoid such complaints. I will ask Sushi to write about how she involved officers from the level DE Chennai Telephones upto the lever of Director TRAI and registering her complain in PG Portal as well as application thru RTI for settling her deactivation of Mobile backup.
finally being a CEO myself, i would never forgive anyone spoiling my Sunday. CEO's are meant for decision making and smooth running of the organisation and not for listening to petty complaints na? Please don't mistake me..I am categorizing your complaint as trivial - just a slip of tongue from the heart. Private Reply to Lavanya Karalkar |
| Jun 14, 2010 4:25 pm | | re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | who will win today? Italy? Paraguay? Private Reply to SOEB FATEHI |
| Jun 15, 2010 6:20 am | | re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | now you know who won na?
Private Reply to Lavanya Karalkar |
| Jun 15, 2010 1:05 pm | | re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | Brazil and Portugal on test today . . . Private Reply to SOEB FATEHI |
| Jun 15, 2010 2:16 pm | | re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | I want Brazil to win Private Reply to Lavanya Karalkar |
| Jun 15, 2010 4:23 pm | | re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | ic ic i . . . Private Reply to SOEB FATEHI |
| Jun 15, 2010 4:58 pm | | re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | portugal already draw and now I hope atleast Brazil will have a memorable win with two goals Private Reply to Lavanya Karalkar |
| Jun 16, 2010 5:30 am | | re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | see..I told you win with two goals for Brazil and it is,,
Now atleast someone will recognize me !!!Private Reply to Lavanya Karalkar |
| Jun 16, 2010 7:17 am | | re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | too much security and law and order problem if you are . . . recognized . . . . Private Reply to SOEB FATEHI |
| Jun 16, 2010 7:38 am | | re: re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | that will lead to they deporting me to my platform. Private Reply to Lavanya Karalkar |
| Jun 17, 2010 3:05 am | | re: re: re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
charu hasan | | I wonder If ICICI bank bets on Portugal Private Reply to charu hasan |
| Jun 17, 2010 3:49 am | | ICICI Bank Ads | # |
SOEB FATEHI | | i wonder about many things that i cannot tell the world about . . . Private Reply to SOEB FATEHI |
| Jun 20, 2010 9:47 am | | re: ICICI Bank Ads | # |
padmanabhan ramasubban | | full of wonders now! Private Reply to padmanabhan ramasubban |
| Jun 20, 2010 12:17 pm | | re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | wonderful wonder, u mean? Private Reply to Lavanya Karalkar |
| Jun 21, 2010 3:30 am | | re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | Super Saina winning winning all the time . . . . Private Reply to SOEB FATEHI |
| Jun 21, 2010 3:33 am | | re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | Brazil too good . . . Private Reply to SOEB FATEHI |
| Jun 21, 2010 5:30 pm | | re: re: re: re: re: ICICI Bank Ads | # |
Anu M | | Arey LKg,
ICICI customer support complaints se world cup soccer thak?
how can a topic deflect so much
:DPrivate Reply to Anu M |
| Jun 22, 2010 4:57 am | | re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | bend it like beckham! Private Reply to SOEB FATEHI |
| Jun 22, 2010 4:57 am | | re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | Anu M, that is CNK and you are only halfway. Still there is plenty to come.
May be semmozhi or thirukural keeping up with the present scenerio. Private Reply to Lavanya Karalkar |
| Jun 22, 2010 6:23 am | | re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | pathway never stops halfway . . . Private Reply to SOEB FATEHI |
| Jun 22, 2010 7:23 am | | re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | that is why it is Pathway, Soeb..Otherwise the name will be changed to Halfway na? Private Reply to Lavanya Karalkar |
| Jun 23, 2010 1:51 am | | re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
padmanabhan ramasubban | | In todays The HIndu it is reported that a womanfrom Mylapore lost Rs 57 lacs by depositing the money into three account holders all in ICICI bank.
The women gypped 57L in a lottery fraud but the accounts were operated by three fraudsters who withdrew the money by ATM card.Private Reply to padmanabhan ramasubban |
| Jun 27, 2010 5:31 am | | re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | when will plenty come ? ? ? Private Reply to SOEB FATEHI |
| Jun 27, 2010 7:35 am | | re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | Paddu, this can happen with any bank ATM. Why to blame the ICICI bank for the woman's foolishness and greed. I can understand someone doing this with an income or bank balance of Rs. 10000/- to Rs. 1,00,000 in the bank. But a woman with 57 lakhs fund going in for more is utter greediness. Private Reply to Lavanya Karalkar |
| Jun 27, 2010 11:18 am | | re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | would a man have done such a thing? Private Reply to SOEB FATEHI |
| Jun 27, 2010 11:39 am | | re: re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | | Germany or England? Private Reply to SOEB FATEHI |
| Jun 27, 2010 3:07 pm | | re: re: re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
Lavanya Karalkar | | Germany of course Private Reply to Lavanya Karalkar |
| Jun 28, 2010 3:52 am | | re: re: re: re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
padmanabhan ramasubban | | Germany was brilliant !Just could not miss the german flood of goal scoring.
Refree disallowing englands second goal was stupid and such poor quality of refreeing at world cup level is not acceptable.
Latest ICICI saga.A friend of mine was issued a bearer cheque to encash and ICICI bank refused payment even after verifying with the account holder about the genuineness of the transaction.Private Reply to padmanabhan ramasubban |
| Jun 28, 2010 4:24 am | | re: re: re: re: re: re: re: re: re: re: re: re: re: re: re: re: ICICI Bank Ads | # |
SOEB FATEHI | |
Beggar who gave alms to the poor
27 Jun, 2010 0036hrs IST TNN[ Radha Sharma ]
AHMEDABAD: A beggar on Saturday proved that charity only needs a big heart rather than deep pockets. Khimjibhai Prajapati, 64 and a beggar in Mehsana for a decade, donated clothes to 11 poor hearing and speech-impaired girls at the Shrimati Kesarbai Kilachand School for the Deaf.
Rich philanthropists have been a more common sight but it was the first time ever that a beggar had walked into the school to share his savings. It was an unusual sight. An unkempt Khimjibhai in tattered, unwashed clothes, limped through the school gates on crutches and placed the brand new clothes in the hands of 11 eager girls. He had used his savings of Rs 3,000 to buy the clothes.
Khimjibhai begs outside the Simandhar Swami Jain Temple in Mehsana and outside the Hanuman Temple. He lives nearby and asks the devotees for alms.
So why did he give alms to the unfortunate children at the school? Khimjibhai said, "I just need two meals a day and some money to send back to my ailing wife in Rajkot to cure her ulcers and lung infection. Apart from this, whatever I earn I use to buy food for poor, hungry people. Since a long time I wished to do something for girls and I am happy to donate for them".
Khimjibhai used to run a tea stall in Rajkot but escalating prices and shrinking profit margins wreaked huge losses and left him on the streets.
His faith in God brought him to Mehsana where he took shelter outside the Jain temple. "Whether rich or poor, one should always try to help the needy," he says. Khimjibhai helped an orphanned girl marry some time ago.
Bharat Shah, a trustee of the institution that runs the school, said, "I have never seen such philanthropy in the 35 years of career. He just goes on to prove that the true donor is he who has one roti and shares half with the hungry."
One of those who received clothes was Swati Bhagwandas, an orphan who has been at the residential school for years. The 18-year old's eyes shone with happiness.
http://m.timesofindia.com/PDATOI/articleshow/6096344.cms
Private Reply to SOEB FATEHI |
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